Exhibitor Support
We're Here to Help
Wherever you are in your exhibiting journey—from initial planning to being on-site—our team is here to guide, simplify, and support you every step of the way.
Getting Started
ExhibitorPro Resources
ExhibitorPro is your online exhibitor platform for ordering products and services, accessing event details, and managing your account. Need help getting started? We’ve gathered key resources, tutorials, and how-to guides to walk you through it.
Exhibitor Video Guides
Your go-to video guides for exhibiting
From shipping and labor to budgeting and booth design, our video library breaks down the most important topics exhibitors need to know.
We've Got Your Answers
Frequently Asked Questions
We’ve answered 100+ of the most commonly asked questions from real exhibitors—backed by years of industry experience—so you can find what you need, fast.
Shipping involves a carrier collecting items from your location and delivering them to the advance warehouse or event facility’s dock. Material handling encompasses receiving a shipment from your carrier and managing on-site handling throughout the event cycle. For additional information on this topic, we’ve created an explainer video that walks you through the differences: https://vimeo.com/946580322.
Elevate your exhibit with Shepard’s Exhibit Solutions. From custom fabrication and rentals for a signature look to fabric panels for ease, we’ve got it all. Please reach out to our team at [email protected] for personalized assistance.
Yes, please contact Exhibitor Services at [email protected].
You can order dismantle labor services in advance online, choosing between Shepard-supervised or exhibitor-supervised options. For questions or additional assistance, please contact us at [email protected].
Please contact our Shepard Logistics team at 888-568-8858 or via email at [email protected]. For more information about Shepard Logistics, click here.
The PDF Exhibitor Manual has been replaced by ExhibitorPro, our redesigned online platform that provides a streamlined exhibitor experience. You can now access all the information previously found in the Exhibitor Manual by logging into ExhibitorPro and navigating to your Event Portal. ExhibitorPro offers a central location to order products and services, access event information, manage account details, and explore resources to support you throughout your exhibitor journey.
Rental & Custom Exhibits
Plan with experts. Exhibit with confidence.
Whether you’re looking for a turnkey rental option or a custom build, our exhibit team is ready to bring your vision to life—and take care of the details along the way.
