Event Information 55 Where can I find forms from other vendors (electrical, internet, etc.)? How do I switch between multiple events if I’m exhibiting at more than one event? Where can I find important event information like move-in dates and event hours?
Ordering & Labor 35 How do I order labor services for my booth? Where can I find estimates and place orders for labor services? What happens if I need additional labor hours during setup?
Shipping & Material Handling 34 Where can I find material handling rates for my shipments? Where can I find the Material Handling Authorization (MHA) form? Where can I get material handling estimates, access my MHA form, and download shipping labels?
Invoicing & Payment 16 What payment methods does Shepard accept? How do I modify or cancel an existing order? How do I update my payment method in ExhibitorPro?
Terms & Conditions 5 How do I modify or cancel an existing order? Am I required to provide my own insurance for my exhibit and materials? Are there any special payment requirements or fees for international customers?
Audio-Visual 2 Do you offer on-site AV support during the event? Who is the Audio-Visual (AV) provider?
