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  3. Shepard Logistics Services
  4. Do I need to be present at the time of pickup?

Do I need to be present at the time of pickup?

Someone should be on-site at time of pickup that is authorized to administer the Shepard documentation and tender the shipment to the transportation company. If the driver arrives at the pickup location and either the freight is not ready or there is no one available to sign the Bill of Lading (BOL), the driver will not normally wait. The pickup must then be re-dispatched, which could include a re-delivery fee to cover the extra time and miles.

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